Help centre

Frequently Asked Questions

Can't find your answer? Email us at hello@promptbandit.com

About the kits

What exactly is an AI workflow kit?

A workflow kit is a complete system of prompt chains, step-by-step guides, and example outputs designed to help you accomplish a specific goal using AI. Unlike single prompts, our kits walk you through an entire task — from setup to final output — with each step building on the last. Think of it as a standard operating procedure for AI.

What AI tools do the kits work with?

All kits are designed to work with any major large language model, including ChatGPT (GPT-4o), Claude, Gemini, DeepSeek, and Copilot. The prompts use plain text instructions and do not require any special plugins or API access — if you can type into a chat interface, you can use our kits. For best results, we recommend ChatGPT-4o or Claude Sonnet.

Do I need any technical knowledge to use these kits?

No. If you have a free ChatGPT or Claude account and know how to copy and paste, you can use any of our kits. Each kit includes a plain-English step-by-step guide that walks you through exactly what to do. No coding, no APIs, no prior experience with prompt engineering required.

What format are the kits delivered in?

Kits are delivered as downloadable PDF documents and/or Notion templates, depending on the kit. Everything is clearly laid out with numbered steps, copy-paste ready prompts, fill-in-the-blank sections, and annotated example outputs. You receive instant access after purchase.

Purchasing & delivery

How do I receive my purchase?

Immediately after purchase you'll receive a confirmation email with your download link. Your kit is also accessible from your account page. Downloads are available instantly — there is no shipping or waiting period.

Is access really lifetime?

Yes. A one-time kit purchase gives you permanent access to that kit and all future updates to it. We update kits when AI models change significantly to ensure the prompts continue to work well. You'll be notified by email when a kit you own is updated.

Can I share the kit with my team?

Individual kit licences are for a single user. For team use, please email us at hello@promptbandit.com and we'll arrange a team licence. The Vault subscription covers a single user; team plans are available on request.

The Vault

What's included in The Vault subscription?

The Vault gives you access to every kit in the Prompt Bandit library — current and future — for $39/month. As we release new kits, they're added to your Vault automatically. It's the best value option if you want access to everything, or if you plan to use more than two kits.

Can I cancel The Vault at any time?

Yes, you can cancel your Vault subscription at any time from your account page. You'll retain access until the end of your current billing period. There are no cancellation fees or penalties.

Refunds

What is your refund policy?

We offer a 7-day refund on individual kit purchases if the kit doesn't work as described. Because our products are digital and immediately downloadable, we do require that you give the kit a genuine try before requesting a refund. To request a refund, email hello@promptbandit.com within 7 days of purchase with your order number.

I didn't receive my download. What do I do?

Check your spam folder first — confirmation emails occasionally end up there. If you still can't find it, email hello@promptbandit.com with the email address you used to purchase and we'll sort it out immediately.